Bilingual Spanish Mortgage Call Center / Customer Service!

Bilingual Spanish Mortgage Call Center / Customer Service!

Bilingual Spanish Mortgage Call Center Professionals Needed for Fortune 100 Financial Services Firm in Milwaukee!

Our client, a diversified financial services company with $436 billion in assets and 150,000 employees is adding PART TIME and FULL TIME CALL CENTER PROFESSIONALS to its team! Due to increased volume they are growing fast!

Responsibilities Include:
- Performing a variety of loan servicing tasks within a call center environment
- Handling inbound and outbound customer calls
- Will be providing customer account updates, verifying loan documentation and credit information
- Resolving problems regarding documentation issues
- May assist in researching and resolving discrepancies
- Updating and counseling borrowers on their status of their file, while also providing options and walking them through the process
- Processing routine to complex transactions on-line
- Resolving routine to moderately complex problems and inquires and referring difficult problems to specialists

Working hours: Potential shifts available:
1st shift full time & Part time evening positions

Qualifications:
- Able to speak, read and write Spanish fluently
- Must have 6 months experience preferably in a call center environment or banking, customer service/call center, loss mitigation, mortgage industry, sales or collections
- Outstanding communication skills
- Professional demeanor

Potential shifts available:
Full time 1st shift positions & Part time evening positions

Location:
- Milwaukee, WI 53224

For immediate consideration, please visit our website to create an online profile at www.randstad.us.com to "create a profile" upload your resume and apply online. You may also send your resume to rebekah.hodgson@us.randstad.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.